We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within New Zealand. Prices shown in the online shop are GST inclusive. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other country.
Delivery prices are calculated on the weight of your order. Please see the table below for more details on our shipping rates. We take the utmost care to ensure your order will reach you quickly and safely. We will make every effort to deliver your order as soon as possible, however please allow 2 - 5 working days for your order to arrive. We will notify you should any items be placed on back order.
A quote for the cost of delivery of Classroom Packages and other large orders (10kg+) can be provided. Please contact our team at email@example.com to receive a cost of shipping for the Classroom Packages to your area.
International shipping rates vary, please consult the table below for further details. For larger orders and countries not included in the table below please contact us firstname.lastname@example.org for a quote.
New Zealand Delivery
Taupo Region (1-3 days)
Rest of North Island (1-3 days)
|0kg - 3kg||$5.50||$8.00||$10.50|
|3kg - 5kg||$5.50||
|5kg - 10kg||$15.00||$40.00||$68.00|
|0kg - 3kg||
|3kg - 5kg||$55.00||
Returns and Credits
We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt . Please do not write on or stick anything to the original box the material comes in. We will issue a Credit Note to your account or Credit Card in NZ dollars. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.
Damaged or Incorrect Merchandise
Please contact us immediately if you have received a damaged item or any incorrect items as a result of a picking error. Once we have been notified by you, we will organise for the item to be collected and replaced. No material will be accepted or replacements issued without prior approval for a return.